Terms of Service

Effective Date: October 11, 2026 | Last Updated: October 11, 2026

Merchant of Record Notice: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

1. Introduction & Acceptance

Welcome to Coretrie ("we", "us", "our", or "Coretrie"), operated by Lakhdar (Sole Proprietorship, contact: coretrie.app@gmail.com). By accessing or using the Coretrie platform at coretrie.com and related services, you agree to be bound by these Terms of Service.

2. Description of Service

Coretrie provides visual knowledge mapping software, decision tree documentation, workflow architecture mapping, and PDF knowledge ingestion tools designed for software engineers, product architects, and knowledge workers.

3. Account Registration & Security

To access certain features of Coretrie, you may be required to register for an account using email credentials or supported OAuth providers (such as Google Authentication). You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscriptions, Payments & Billing

Coretrie offers both free tier access and paid knowledge map packs (including 10 Knowledge Maps packs starting at $4.50 USD). All digital transactions and payments are securely processed by Paddle.com, acting as our Merchant of Record.

Payments are charged in advance on a recurring monthly or annual basis depending on the plan selected.
You may cancel your subscription at any time through your account management settings or via Paddle's customer portal.
Taxes and applicable VAT are automatically calculated and handled by Paddle in compliance with regional tax regulations.

5. 14-Day Refund & Cancellation Policy

We stand behind the quality of Coretrie with a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days of your initial purchase or renewal. For details, please review our Refund Policy.

6. Intellectual Property & User Content

You retain full ownership of all data, text, documents, notes, and visual maps that you create or import into Coretrie. Coretrie and its underlying technology, interface designs, trademarks, and algorithms remain the exclusive intellectual property of Lakhdar / Coretrie.

7. Prohibited Uses

You agree not to misuse the service, reverse-engineer the platform, violate any applicable laws or regulations, or attempt unauthorized access to our servers and infrastructure.

8. Disclaimer of Warranties & Limitation of Liability

The service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. In no event shall Coretrie or its operators be liable for indirect, incidental, or consequential damages.

9. Contact Information

For questions or support regarding these Terms of Service, please contact us:

Entity: Coretrie (Proprietor: Lakhdar)
Email: coretrie.app@gmail.com
Website: https://coretrie.com
Merchant of Record: Paddle.com Market Ltd, Judd House, 18-29 Mora Street, London, EC1V 8BT, United Kingdom